Frequently Asked Questions

  • A referral is not needed to see us or make an appointment. We can of course (with your consent) send a letter to your doctor, specialist or to other allied health supporting you to update them on your plan and progress.

  • In the first appointment you can expect:

    • An in-depth assessment of your current and past medical history, menstrual cycle (as appropriate) and any recent blood tests

    • In-depth nutritional analysis of your dietary choices, likes/dislikes and meal patterns.

    • Any relevant symptoms

    • Discuss your individual goals to help construct a bespoke plan that will help you to optimise your nutrition.

  • You definitely can, however please check with your private health fund prior to your appointment to see if you are covered to see a Dietitian under your extras and if telehealth/online appointments are supported.

    Once you have paid for your appointment you will receive a receipt which you can use to put in a claim to cover some or all of the fee - at the rate set by your private health fund.

  • Ask your GP if you are eligible for a Chronic Disease Management Plan (CDM). This plan allows you to claim a rebate on 5x allied health appointments per calendar year at the standard $56 per visit. You will need to have this prescribed and provide a copy of the plan before your first appointment.

  • We completely understand that life can be unpredictable and can get in the way of attending your appointments. We will do our best to accomodate you.

    If you cannot attend your appointment please let us know as soon as possible so we can allow other clients to book the time slot.

    If less than 24 hours’ notice is given to cancel your appointment then you will be charged 50% of the consultation fee.

    Failure to attend will incur 100% of the consultation fee.